PoleHawk Privacy Policy
INTRODUCTION
Protecting your private information is our priority. This PRIVACY POLICY applies to PoleHawk (an online geospatial data platform uniquely tailored to the electrical utility industry's needs) and includes any content, data or software related to the PoleHawk platform found online at www.PoleHawk.com. By using the PoleHawk application, you as the licensee (hereinafter known as “you” or “your”) consent to the data practices described in this PRIVACY POLICY. Unless otherwise noted, all references to PoleHawk shall include any content, data or software related to the PoleHawk platform found online at www.PoleHawk.com and PoleHawk’s licensor, manager, owner and developer of PoleHawk, Wiggins Family LLC, dba. Wiggins Tech including its directors, officers, employees or agents shall hereinafter be known as “we”, “us” or “our”.
COLLECTION OF PERSONAL INFORMATION
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) signing up for special offers (c) sending us an email message; (d) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
DATA USAGE AND SHARING
Any data that you upload to PoleHawk may be transferred to PoleHawk servers for storage, processing, visualization and analytics. We may store your data on servers provided by third party hosting vendors with whom we have contracted with. However, we do not and will not sell, rent or lease any of your data to third parties without your written permission to do so. We may analyze your data for the purpose of improving the PoleHawk platform and/or share your data with trusted partners to help us perform statistical analysis, send you email or postal mail or provide customer support. All such third parties are prohibited from using your data except to provide these services for PoleHawk, and they are required to maintain the confidentiality of your data. We may disclose data, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us or PoleHawk; (b) protect and defend the rights or property of us and our organization including PoleHawk; and/or (c) act under exigent circumstances to protect the personal safety of users of PoleHawk, or the public.
RIGHT TO DELETION
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will delete your data from our records; and direct any service providers to delete your data from their records. Please note that we may not be able to comply with requests to delete your data if it is necessary to: (a) Complete the transaction for which the data was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; (b) Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; (c) Debug to identify and repair errors that impair existing intended functionality; (d) Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law; (e) Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent; (f) Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; (g) Comply with an existing legal obligation;
(h) Otherwise use your data internally, in a lawful manner that is compatible with the context in which you provided the information.
E-MAIL COMMUNICATIONS
From time to time, we may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve PoleHawk services, we may receive a notification when you open an email from us or click on a link therein.
CHILDREN UNDER THIRTEEN
We do not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use PoleHawk.
CHANGES TO THIS STATEMENT
We reserve the right to change this PRIVACY POLICY from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our application, and/or by updating any privacy information. Your continued use of PoleHawk and/or services available after such modifications will constitute your: (a) acknowledgment of the modified PRIVACY POLICY; and (b) agreement to abide and be bound by that PRIVACY POLICY.
CONTACT INFORMATION
We welcome your questions or comments regarding this PRIVACY POLICY. If you have questions, comments or concerns, please contact us via one of the methods listed below:
ADDRESS: Wiggins Family LLC, 15951 Camino De Oro, La Pine, OR 97739
EMAIL: Info@WigginsTech.com or Support@PoleHawk.com
PHONE: (541)-639-9868
This PRIVACY POLICY is effective as of 01/01/2023